About Max Services Inc
Max Services Inc., founded in 2010, is a global diversified IT Services and Digital Marketing agency based out of Chicago IL. Max Services has provided for the last four years Interactive web design and development, Internet Marketing, search engine optimization (SEO), paid search, display and social media marketing services, Chat and BOT (Built Operate Transfer) technologies.
Recently, Max Services has partnered with Live Person and Thomas Wetzel to provide this critical service to the Independent insurance agent market place. We will bring to this marketplace a program that will grow static chat to conversational messaging and AI chat bots that will take customer Service department to a more productive level, increase CSR’s retention and add sales revenue with cross selling potential.
- Ninety percent of all support calls start on the web
- Millennials are now buying houses and are a bigger generation that the baby boomers
- Millennials will leave their wallets home given the choice to take their smart phone.
- Messaging is now the preferred method to communicate.
- A one-on-one CSR Call costs an average of $6.00 per call.
- Messaging can save clients over 50% of a one-on-one call.
- CSR’s, with the help of AI, can handle simultaneous support calls at the same time creating a higher job satisfaction.
Max Services Inc. is head quartered in Chicago , Illinois with operations off-shore Doing Buisness As Delta Datrix Services , with global delivery center’s in India and over 100 professionals working worldwide.